You must be over 21, in order to proceed you must be at least 21 years of age. Since this rewards system doesn’t seem to work as intended at the moment, and with the frankly concerning lack of support they offer I no longer feel comfortable using PENN. Visit any Penn National casino to receive a PENN Play rewards card which allows you to take full advantage of all PENN Play benefits including free slot play, discounts for dining, and bonus entries into promotions. Despite many attempts to contact support, I have received no response on this issue either.Ī big part of me using PENN for gambling was the rewards system they offered. Now when I earn rewards they go to this new account which I can’t access as it has the same login email, and the funds in my original account are set to expire since I am not “earning” PENN cash on this account in the allotted 30 day window. Joseph Jaffoni, Richard Land, James Leahy at JCIR.
Matthew Demchyk, Chief Investment Officer. The error message when I try to checkout with my cart states to contact the PENN support email, which has never responded to any issue that I have had.Īdditionally, after the big update to the Sportsbook app, PENN generated a second PENN Play account and number for me on the same email. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this press release may not occur as presented or at all. Despite earning a good amount in PENN Play rewards I am unable to actually use the rewards as it states I can in the PENN Marketplace.
